Policies and Footnotes


Identification Validation
In compliance with the recent FL Bill HB197, all new clients are required to present a photo ID to verify the name and address provided on the intake form.

Acceptable Payment Methods
Cash, credit/debit card, Zelle, Venmo, or CashApp are accepted.

Office Hours

BOOKING IS BY APPOINTMENT ONLY

Service are available to guests 18 years of age and older.

Current Office Hours are:

Monday - Friday: 5:00pm - 9:00pm
Saturday: 9:00am - 2:00pm

Late Arrival
If you are not ready for your appointment on time, your session may be shortened to accommodate others whose appointments follow yours. Depending on how late you are, the therapist will determine if there is enough time to start your treatment.

Regardless of the treatment length, you will be responsible for the full session fee.

Cancellation/No Show Policy
I understand that unexpected events happen but in order to be effective and fair to all clients, the following policies should be honored:

I respectfully ask that you allow more than 48 hours notice if you must cancel an appointment.

If 48 hour notice cannot be given, please note the following cancellation fees:

Canceling under 24 hours incurs a 50% fee.

No call/no show incurs a 100% fee.

Fees will need to be paid prior to scheduling a new appointment.

Before Your Appointment
It is recommended that you shower prior to your appointment.

Eat a meal 2-3 hours prior to your treatment to avoid being too full or too hungry during your visit.

Respect for Clients' Needs and Boundaries
I will adjust pressure, temperature, musical volume, work longer on an area or move on if you request it.

Undergarments are optional during massage session.

I offer a few unique therapies for which I recommend that you wear comfortable yoga attire.

You may refuse any massage methods or stop massage at any time.

The client will always be modestly draped. Only the area being massaged will be undraped.

Sexual interaction or discussion of any kind between the client and the massage therapist is NEVER APPROPRIATE.

New and Existing Medical Conditions
It is the responsibility of the client to keep the massage therapist informed of any medications and medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc., that the massage may be continued. The client must also keep the massage therapist informed of any changes in health conditions.

For clients undergoing chemo and radiation therapies – Please note that I require a doctor’s note that states the doctor is aware of and agrees to the desired treatment.

Contraindications
Due to the deep pressure of barefoot massage, the following are conditions in which barefoot massage can not be performed: Uncontrolled high blook pressure, deep vein thrombosis, aneurysm, clotting disorders, use of blood thinners, neuropathy, osteoporosis/penia, acute traumatic injuries, fever, active infections, contagious skin conditions.

The following conditions require caution when performing barefoot massage and may require skipping a local area or an alternative technique: Pregnancy, Diabetes, Major surgeries, Joint replacements within 6-9 months, Previous fractures, Injections including Botox and vaccines, Steroids, painkillers and some antidepressants, Plates/Pins/Shrapnel/Implanted medical devices, Breast Implants, other cosmetic implants (no direct pressure allowed).

Heeling Haven Bodywork, LLC
By Appointment Only
MM44941/MA80096